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Home ‣ Case Studies ‣ USQ wine department revamp at FreshDirect.com

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USQ wine department revamp at FreshDirect.com

For our long-term client's web store, we have implemented a complete overhaul of the Union Square Wine & Spirit Department at FreshDirect.com, both in design and in function. 
FreshDirect is the leading online fresh food production and distribution service in the US, offering unparalleled quality, product customization and value pricing from its state-of-the-art facility in New York.

Requirements

Our job was to apply a new design for the USQ wine department on the website, including the department page, category pages and product pages.

The continuous improvement of user experience demanded a much more efficient filtering solution for wines, introducing quick-buy feature and carousels.

Challenges

The content structure was already described in their existing Content Management System for driving the already implemented functions. We had to introduce the new and improved functions in a way that FreshDirect only had to perform minimal changes on this structure.

Solutions

The special requirements needed custom solutions. We have developed a custom wine filter index, a custom rich filtering menu and various rich carousel widgets for the user interface. In some cases we could use the YUI framework for JavaScript development but we also had to develop a lot of custom functions.

Cooperation

USQ provided the basis of the content and the product ratings. 

The design was created by the internal concept and design team of FreshDirect, while the software architecture was planned by our engineers together with their application development team. The development was done by EU Edge.

Issues

There was some difficulty with handling the graphic elements, as they had been provided to us gradually during theproject, so we had to replace old or placeholder images many times, raising the developer effort.

Being a project heavy on the front-end and used by a large number of customers, we had to make sure the changes don't introduce any new issues in the existing functionality. Therefore, the regression testing demanded careful attention from our side.

Progress

Even with such a varied team the project was progressing really well and was finished on time. 

The transition from the old design to the new one was smooth, knowing in advance that we had to minimize the contribution needed by the FreshDirect Creative Team. There were some minor issues after launch but given the extent of the project these were relatively a few.

Results

USQ's re-designed wine store at FreshDirect.com is online and functioning, and our partnership continues to create significant value.

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